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Viralto - Football shoes worth Rs 2500 lasted for 2 months

Deepak Kumar filed complaint against Viralto on Feb 4, 2023

I had purchased football shoes Viralto worth Rs. **** for my son in Nov **** and by Jan **** the right shoe had torn.

When I contacted their Sarjapur Road outlet for the same, their staff was very rude about this matter and simply refused to exchange or provide refund for the same.

Then I had sent the invoice and product pictures to reviews@decathlon.com and have been regularly chasing them, but there is no response.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Viralto

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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