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Flipkart private limited - Flipkart has denied to replace my defective product

NILANJAN SAHA filed complaint against Flipkart private limited on Jan 31, 2020

I have ordered a smartphone called realme * pro from Flipkart. After delivery I found that the phone is defective. The proximity sensor isn't working. So I requested Flipkart to replace the product. A technician has visited the product and found that the product is defective. But Flipkart is denying from last * days to replace my product. I want full refund of my product or replacement . This is really annoying.
My order id - OD******************
Order placed on - **nd January
Order delivered - **th january

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Flipkart private limited

4

Total Complaints

0

Total Resolved

0.00%

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