Lenovo India - Feature missing in product
Sharath Giridhar filed complaint against Lenovo India on Jun 24, 2020
Ordered Lenovo IdeaPad D*** from lenovo's website.
Lenovo Online Order Number: **********
Invoice Number: LMC****/**-***** dated *rd June ****
Product feature list read "Supports Active Pen (Included)". Website screenshot taken at the time of purchase is uploaded. However, received laptop with MTM Number **H****TIN which does not support Active Pen and packaging did not contain one.
Customer support has refused to give a replacement / refund.
I want a replacement or refund.
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