Tata Morors
- Faulty Vehicle Sold Closed
Rahul Chauhan filed this complaint against Tata Morors on Nov 15, 2022
Resolution Demanded:
Replaced
I own a Nexon Dark Edition. During the third week from the the date of purchase I heard a knocking sound coming from front wheels. When I went for *st service the service Manager said that there is nothing to worry because that sound might came because of stone hitting the vehicle. I listened and trusted him and came back to home. But I started hearing the same knocking sound whenever the car cross over a pot hole which I reported to Shyam Automotive in Indore M.P during second service but again the service manager was trying to convince me that it's a usual sound which is coming from every Nexon Model. I sent multiple emails to Tata Motors customer care department and multiple reminders to Shyam Automotive but I never got adequate support from either end. Please help me here.
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Tata Morors
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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