Ktm bike
- Faulty engine issue not resolved Open
Parker filed this complaint against Ktm bike on Nov 22, 2019
Resolution Demanded:
Replaced
Damages
Not really sure where to start.. Should I regret buying one of the finest bike or should I simply curse the people, who I have to deal with post getting one!
I bought a KTM RC*** with high hope and expectation, only to discover that the bike came with a faulty engine (as found within * year of usage @ ***** kms approx).
The engine head they said needed to be replaced, for which I had to give away the bike to service center located at Kasturba Road and patiently wait for a week to get the job done. The service center people took their sweet time to get a replacement, which obviously didn’t do any justice. As the engine sound (rather noise) drastically increased post replacement.
I politely inquired with the center head about the strange noise, only to get a standard answer “this is normal”.
I further added why not replace the engine, as it is showing signs of defectiveness from the manufacturing unit (as it is just about a year old).
Again to my agony, he replied “the engine cannot be replaced, unless it shows greater malfunctioning”.
Now within another **,*** kms post the engine head replacement..the bike has come to a complete halt. The local mechanic says that the entire engine including piston/crank shaft etc etc etc needs to be replaced or repaired!!!!
It is very clear that it was a faulty engine right from the beginning!! As you guys will agree, issues are rather rare with a bike as old as ** or ** months.
Today as I dread spending another **,*** or **,*** INR for the same bike, it makes me wonder. Who should I blame?
Are you brand?
Are you Lawyer?
Ktm bike
Jasper Industries
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
Mohammed Siraj Ali
Related Complaints
Ktm bike - Registration plate not arrived Closed
I bought my bike on Feb ** ****.my registration was completed in march itself.till I didnt get my number plate. I have been asking them for my number plate from * months. there are not taking it seriously.they are saying that 'wait sir we didnt...
Jul 05, 2020 by Saketh reddy
With a recent incident (* weeks back), my bike KTM duke *** breakup down while riding. Further on getting it to the service station - KTM authorised service station, Auto service in Banashankari near monotype. They claimed that the teeth of...
Sep 29, 2019 by Adesh Nalpet
When I bought my bike from that time I am facing problem from my new bike, Dealer and company both not taking responsibility ...
Sep 19, 2022 by Hayat Khan
Ktm bike - Vehicle damaged by authorised service center Open
Dear all, I own a Ktm Duke *** motorcycle since August **** and have maintained , service and replaced necessary spares at regular intervals. In February ****, my motorcycle developed a fueling system issue for which i was advised by the ...
Oct 24, 2020 by Suddhatma Mukherjee
Ktm bike - Sevice response and return time delayed Open
I had given my bike (duke ***) to ktm kasturba road,bangalore. It's been more than ** days since I gave my bike for service. They promised that they would give the bike in * days but they haven't given it yet ,but I had found out that my bike w...
Feb 05, 2020 by Farhan