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Panasonic - Faulty AC

Saurabh Kumar filed complaint against Panasonic on May 26, 2023

I have bought Panasonic AC on **th May ****. Still AC is in warranty and even I have extended the warranty for another * year because of this issue. From day one only I was facing water-leakage and Cooling issue. Multiple times (*) I raised complaint and engineer visited. Still that issue persists. Dates of complaint: **th June ****, **th July ****, **th July ****, **st Sep ****, **st Oct ****, *st April **** (Showing *st May ****). So, many times engineer visited and there is no solution for this issue. So, it means AC is faulty and company cheated me. I need replacement of AC.
*th time also I raised the complaint yet no one came to check even after *-* reminders.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Panasonic

22

Total Complaints

9

Total Resolved

40.91%

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