EUREKA FORBES LIMITED
- False Commitments and Worst Customer Service Closed
Rahul George Sen filed this complaint against EUREKA FORBES LIMITED on Mar 14, 2020
Resolution Demanded:
Apology
Refund
The below email was sent to their Management since the company works on no business ethics. They don't even bother to revert to their customer complaints. Can provide sufficient proofs.
HERE AGAIN TO CELEBRATE YOUR FANTASTIC CUSTOMER SERVICE
HOPE THE SLEEPING EUREKA FORBES TEAM ADDRESSES THIS AND GIVES A WRITTEN REPLY RATHER THAN USELESS CALLS WITH NO EMAIL REVERTS.
> I purchased the AMC on **th March **** and got to know that no product was registered in my account. So first I registered the product. Then it took * attempts to get the correct communication address updated as the CSE was saying that even after the address is not completely correct we will reach you in time and on correct address...THAT'S WEIRD --- ISN'T IT.
> Requested the executive to update the email address which she promised that it is updated. Got a call from your PATHETIC CALL CENTER the next day and came to know that the email id is not updated till now. So again requested to update it. THIS ATTEMPT ALSO FAILED AND ALL THANKS TO YOUR PATHETIC CUSTOMER SERVICE.
> Got a call from service engineer on **th March **** informing me that my address is in Sector ** Dwarka to which I replied NO he then said that he received my details for this address only. THAT'S WEIRD---ISN'T IT
> I requested a visit to change the filters today however there is no call from your end till this time and I have been contacting * different technicians to get this done in time... BUT NOBODY IS AWARE WHAT TO DO.... THAT'S WEIRD --- ISN'T IT
PLEASE LET KNOW WHAT I NEED TO DO TO GET THIS DONE EVEN AFTER PAYING THE HECTIC AMC CHARGES * DAYS BACK.
Are you brand?
Are you Lawyer?
EUREKA FORBES LIMITED
Swiggy
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Rakesh Shinde
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