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Vikrant filed complaint against Luxorify on Mar 12, 2020
The product received is different from what is advertised but their website.
But when I ask for replacement the reply I get is
"We would like to inform you that there are major and minor differences available in every product available on the website as they are not original they are premium quality replica."
But their website says.
""What if I Don't Like the Product when it is Delivered to me ? Can I get Replacement ?
Yes, We offer a * Day Free Replacement Guarantee. If you do not Like the Product, you can get it replaced within * Days once your order is Delivered.""
and
"Original Product Pictures:-
Many a times it so happens that the customer orders a product online and gets delivered with some other product altogether. We assure you nothing like this happens and will never happen with us.All the photos of the products that you see online are the exact products that you will receive and not any random picture downloaded from the internet or acquired via any other shady source."
This is fake marketing.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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