P. NANDA KIRAN filed complaint against SUSHEEL TVS SERVICE CENTER KUKATPALLY on Jul 2, 2020
I Have Given my bike (Apache *** *v bs* **** model), for general service,chain noise, and tappet sound. and i left from there.
same day evening *:**pm i got a call from mechanic(kaleem khan-**********)and he said that it is a bore problem it will be cost about **,***/- for half engine and **,***/- for full engine. then got shocked about this horrible price. first of all my bike is only ride ***** kilometers. and i have done time to time service.
mechanic forced me to replace the bore, luckily i rejected. after i asked him to give my bike as it is.he tried to convene me. after argument, he said sound is in a rocker has to be replaced. so i just replaced rocker for ***Rs and service charges ****Rs(now sound problem is solved). after he said additional problems like chain sprocket disk pads problems etc. i rejected to service those parts. i have researched outside, even i have a bore problem the cylinder kit with piston will cost me around *,***/- (part no:N*******) estimate labor charges ****/- , how can he said **,***-**,***,
After i went to local mechanic shop, they have cheeked entire engine in font of me, but there is no problem at all, disk pads, and chain sprocket.
tvs service center tried to loot Customers money without having any problems. luckily i got my bike from service center without any huge loss. i don't need any compensation. but i request you that to take action against them.
Service center address:
Shusheel TVS Sevice Center,
Opp. Metro Huda Truck Parking, Main road, Kukatpally Near by Balanagar Metro Station, Hyderabad, Telangana ******.
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I have call to costumer care number and the chief officer no one is responding to me