Smartyphones
- Fake product received Closed
Sunil chawla filed this complaint against Smartyphones on Nov 25, 2019
Dear Sir, I am sunil chawla from ludhiana,
I have ordered the smart phone "Krypton p** pro from the online website smartyphones at **/**/**** at **:** pm
My order number is ********** via paytm ****rs..
It's description is
*
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Home Smart Phones Deals Krypton P** Pro *'** inch Smar...
Krypton P** Pro *'** inch Smartphone with *GB RAM,** ROM & Tripple Rear Camera (SALE)
Product ID : P**Availability: In Stock
*.*
(Based on *** Ratings)
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Verified Purchase (****)
Selling Price : ₹*,***/- ₹**,*** **% off
Offer Price : ₹*,***/- only
You Get **% Additional Discount Paying through PAYTM (DEBIT CARD, CREDIT CARD).
Delivers to
Enter Pincode for Delivery
Usually Delivers within *-* days*
Standard Shipping Free
* Day Return Policy
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DESCRIPTION
SPECIFICATION
Specifications
In The Box Handset, Battery, Charger, USB Cable, Protective Back cover,Hands-free, User Manual, Warranty card
Model Number P **
Model Name Krypton P ** pro
Browse Type Smartphones
SIM Type Dual Sim
Touchscreen Yes
OTG Compatible Yes
Display Features
Display Size **.** cm (*.** inch)
Resolution ********* Pixel
Resolution Type HD+
Display Type TFT
Other Display Features *.** inch HD+ DOT NOTCH Display with ****x**** Screen resolution, *** Nits, *** PPI (Pixels density)
Operating System Android Pie *
Processor Core Octa Core
Memory & Storage Features
Internal Storage ** GB
RAM * GB
Expandable Storage *** GB
Supported Memory Card Type Micro SD
Memory Card Slot Type Dedicated Slot
Primary Camera Features Triple Camera (**MP + *MP + *MP) With (Night algorithm *.*); (f/*.*) with quad rear Flash; AI Cam, Wide Angle Mode, AR Mode, Bokeh Mode,HDR, Beauty, Auto Scene Detection, Supports *X Digital Zoom
Secondary Camera ** MP Selfie Camera with Face Unlock and other features like , AI Beauty Mode , Bokeh Mode , Face detection & etc.
Network Type *G VOLTE, *G, *G
Supported Networks *G VoLTE, GSM
Mini USB Port Yes
Bluetooth Support Yes
Wi-Fi Yes
USB Connectivity Yes
GPS Support Yes
MMS Yes
SMS Yes
Sensors Fingerprint sensor , Gyro sensor , Geomagnetic sensor , Light sensor , Proximity sensor
Supported Languages Multi Language Supports like Hindi , English & etc.
Other Features NOTCH HD+ Display , Triple Rear Camera , Face Unlock , Anti-Oil Finger Print Sensor
FM Radio Yes
Battery Capacity **** mAh
Battery Type Li-Polymer
Weight *** g
Warranty Summary * year manufacturer warranty for device and * months manufacturer warranty for in-box accessories including batteries from the date of purchase.
But I received a wrong product by you.. the fon I got is not worth even ***rs.. totally scrap phone fake u have sent me..
But when I click on websites to return it back, then the some articles on websites are unclikable and helpline numbers are not working.. no official website and email I found..
It totally harassed me..
And a big lesson for me to not get online shop from website ever in future..
Now I want to return this phone.. and want to get my money back..
So kindly do this favour..
Please please take your mobile back and give me my money.. that's my humble request that send my money back.. I don't need this mobile phone..
I was thinking of order that smart phones for my friends and family, I was planning for getting * more phone when I saw description..
Now please do the process of returning this and get my money back..
Thanks
SUNIL CHAWLA
**********..
chawlas**@ymail.com
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Smartyphones
Resolved
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