Groww App
- Facing loss due to insufficient infrastructure on groww Open
Saurabh Singh filed this complaint against Groww App on Dec 27, 2021
I bought Bank nifty ***** put option on Friday, which I was supposed to sell on Monday when market opened at a profit of **** but due to technical problem on groww I could not sell it and now I am facing a loss of **** and if i did not sell it now I might face a loss of upto **** on Thursday, which is the expiry of option.
I tried contacting support, got on chat with them, called them but on call they responded after **minutes by the time I lost all my profit and on chat they said "Sorry sir, we are facing technical issue" which in no where gave me my profit back.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Groww App
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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