- Facebook does not help me recover my account Open
Sibasankar Padhy filed this complaint against Facebook on Nov 30, 2017
Hi,
I, Sibasankar Padhy, am writing this to inform you that I am facing problem in accessing my facebook account. I have requested four times by giving proper authentication (passport) to confirm my identity. Facebook sent me a link to recover the account first time, but on the first click itself I got link expiry issue. I informed this on the same day itself and after that I have requested for help four-five times to that email, but I have not got any reply from facebook yet.
More specifically that I wrote to facebook goes as follows:
"I have lost complete access to my phone and as the two-factor authentication was turned on, I cannot able to access my account. I have raised this concern in the proper page by giving my passport as a proof for my identity. I got a link to recover my account but on the first click itself, it did not work and showed the link expiry message. After that I have written so many emails. Also lodged fresh requests three times. Every time my requests have been overlooked. This is the reason why I am writing in this Login Issue page.
Please go through my requests in 'Login Approvals Code Issues' and help me recover my account."
With regards,
Sibasankar Padhy
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Resolution Demanded:
Replace / Fix problem
Resolved
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Hathway Broadband Internet
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