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Nextra Broadband - Extremely poor response to complaint

AMIT SHARMA filed complaint against Nextra Broadband on Jul 16, 2017

I Chose upgradation to Nextra Dhakhad ** plan. After complaining about getting less than half of promissed speed. Nextra technical team changed the router, and after that there was no connectivity at all. Technical team software side was very casual. Don't bother to even attend calls.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Nextra Broadband

19

Total Complaints

11

Total Resolved

57.89%

Consumer Satisfaction

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