Holy Family Hospital
- Extra unused medicines not taken back by Hospital Pharmacy Closed
I was admitted in Holy Family hospital, St.Andrews Road, Bandra West, Mumbai-****** on **/**/** for Covid positive and was discharged on **/**/**. During my stay at the hospital the medical staff ordered medicines and injections directly to hospital pharmacy. On the day of discharge I was shocked to know that the Pharmacy refused to take back UNUSED and Sealed packed medicnes and Injections which were billed to me. Nowhere i their bills it is mentioned that medicines are non-returnable nor there is any information to the patient. Patients come to know only at the time of discharge they are not taking back the extra medicines. On the Website of Holy family hospital though they claim that extra medicines can be returned.
In my case I had extra medicines/injections worth more than Rs.****/- . Likewise many other patients had similar experience.
This I feel is not ethical and total waste of money when a patient has already spent lacs of rupees on treatment. Hence I wish to lodge a complain against the hospital pharmacy. Though the amount may not look big enough but the hospital is making lacs of rupees in this and patients are at a loss
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Refund / Credit for purchase
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Holy Family just focuses on how to take money out of the paitient. My Mother got admitted in Holy Family New Delhi where she was sufferring from low platelets count. Hospital put my mother in ICU for around * days, made bill of around **,*** a...
Sep 09, 2018 by Jaydeep Bijlani