Tata Sky DTH
- Extra Money deducted for cable while relocation request without intimation Open
Vaibhav Kale filed this complaint against Tata Sky DTH on Aug 09, 2020
I purchased a tata sky DTH connection in **** at around ****/- in Pune, I was only provided setofbox, remote and didn't provide dish and cable as there was centralised dish with cable was already provided in our building. So I confirmed from Tatasky customer care that I will be provided dish+cable free of cost in future whenever I shift to standalone home where centralised dish is not provided. So after *.* years I shifted to my hometown, so I put a request for relocation, tatasky engineer installed the new dish+cable at our new home. They charged me for ***/- for relocation charges which is acceptable. But they also charged for cable which is around ***/- without prior information. amount is deducted from my tatasky balance. I already paid full amount for dish+cable while getting new connection but do not understand how can they charge me again for cable. I already opened three complaints with tatasky support, but no response from them.
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Resolution Demanded:
Refund / Credit for purchase
Tata Sky DTH
Resolved
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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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