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Rakesh Kumar filed complaint against Yatra Com on Nov 16, 2022
I have booked a hotel via your website for ** Oct **** to ** Oct **, vide (Booking Reference Number - *************). I made the complete/Full booking charges (Rs ****)through my Amex Credit Card.
It was such a unpleasent momemt when the hotel manager asked me for the GST, (which I suppose , alraedy paid in the advance hotel booking.) I paid that GST amount. The hotel manager was such a rude person that he denied me to enter into hotel room, until EXTRA GST paid in cash.
It seems the matter of extra charging.
Can I get any resolution for this issue.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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