- Exchange with extra money Open
I went to exchange one T-shirt out of * I purchased from Max Fashions * Mall Kothapet Hyderabad on Saturday (** April ****) around *.** pm. The price was *** for T-shirt and if we buy two the price is *** Rs. They asked to pay extra ** Rs. I said I will not pay as the item for an exchange is not a new product. They said as per their policy they will not exchange without paying ** Rs. The store manager was not there at the time and I called there customer care number. But no proper solution. They said they will have someone to call me back but no one called. This is not about ** Rs but how they will charge extra money for the same product and no proper customer service.
Are you brand?
Are you Lawyer?
Replace / Fix problem
Damages for loss and agony
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."