- Exchange with extra money Open
I went to exchange one T-shirt out of 4 I purchased from Max Fashions 6 Mall Kothapet Hyderabad on Saturday (13 April 2019) around 2.15 pm. The price was 299 for T-shirt and if we buy two the price is 250 Rs. They asked to pay extra 50 Rs. I said I will not pay as the item for an exchange is not a new product. They said as per their policy they will not exchange without paying 50 Rs. The store manager was not there at the time and I called there customer care number. But no proper solution. They said they will have someone to call me back but no one called. This is not about 50 Rs but how they will charge extra money for the same product and no proper customer service.
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