Flipkart
- Exchange process in Flipkart Open
Suman Patra filed this complaint against Flipkart on Jul 12, 2019
Resolution Demanded:
Apology
Replaced
This is my dissatisfaction relating to order number OD******************. I placed an order for Blaupunkt TV in exchange for LG ** inch led tv. The display has some white spots which are quite common for an old TV and why will the customer then opt for exchange as other items of the TV are functional at its best state. This is just a hype which your company has created in exchange. The TV is in working condition at its best as its a branded LG Led TV. The courier boy refused the LG TV and the order stands as cancelled. Not an issue, for me just delete my Flipkart account as this was the last order from Flipkart. I will strongly raise this issue in Consumer Forum and I went through the terms and conditions as I am a lawyer and I will raise this issue that why the customer will exchange an item in return for a new product.
Leaving the display are the other items off the TV useful or not covered under the working state? The display has spots but functional with clear picture and sound.
Resolution demanded:
*. Delete my Flipkart account.
*. If the new TV is not given please delete all customer credentials immediately.
Are you brand?
Are you Lawyer?
Flipkart
Paio Accessories
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