- Everyday connectivity issue Open
Everyday when I try to connect internet is not connecting and whenever I call in customer care it is taking complaint by default on by IVR noty call is not connecting to customer care executive. Whenever I try to login I have to call in customer care this is happening everytime when I try to use internet. * to * times my call is connected to customer care executive fortunately and told them the issue that I m facing everytime and then also taken my complaint. And also their technician visit my home and try to fix my problem but once complaint is closed again I face the same issue. I really don't know what this company is doing. I tired of doing complaint in tikona. I have done complaint * to * times to customer care executive and by IVR they taken my complaint more than **, times approximately.
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Refund / Credit for purchase
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
From the last * days our wifi is not working. we have already raised the ticket for the same issue. They assign an engineer. He is not visit on site and send a reply we are not allowed to check service as he was told its working fine....
May 15, 2020 by Amol Bugale
My husband and I are being harrased by Tikona wrt our internet package. When our subscription ended on the ** of August, we specifically informed their customer service person who called that on account of poor service, we were not renewing ...
Dec 06, 2019 by Faye Remedios
Mai medical college Gsvm Kanpur me Ms Ent kr raha hu. Maine hostel me Tikona Broadband Manish Tikona worker se liya tha jiska mobile no ********** hai. Maine unse quarterly plan **** rupaye me liya tha, unhone mujhe bataya ki three month me aap...
Mar 14, 2019 by Pradeep Kumar gupta
Tikona - Tikona fraud Closed
I got a call from tikona lawer,asking me to pay some pending bills of rs.**** and an additional amount of ****, otherwise i have to come at court for my bail procedure. The bill was pending because it was wrongly generated after i opted for dis...
Jan 28, 2018 by Tulika tharad
hello team, I used tikona internet for few months later i moved to my city i told to disconnect my internet connection via phone n through mail after paying outstanding bills but here still am getting outstanding bills for every month with o...
May 11, 2017 by Srinivas Reddy