jvvnl jaipur vituth vibhag - electric bill payment problem

Sir JVVNL vithut vibhag ki our se farji VCR **** ka Laga kar agasth month m bill payment ***** kar diya compliant karne par vibhag vale bill jama karne ki bol rhe h ki apke **** Ka VCR h apne cori ki h jabki sir hamne kabi electricity ki cori nhi ki adhikari farji tarike se bill m VCR k name se charge le rhe h plz sir help me