DTDC
- DTDC Not Delivering My Parcel for Over a Month Closed
Mohammad Asif Akhtar filed this complaint against DTDC on Jul 11, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
I am writing to express my deep dissatisfaction with the service provided by DTDC regarding the delivery of my parcel, which has been delayed for over a month. My parcel, with tracking number *D*********, was dispatched on **th June, and it has yet to be delivered to the intended recipient.
My address is correct and complete, as evidenced by the successful receipt of my passport and regular deliveries from Flipkart, Myntra, Amazon, and other shopping portals.
The last status update on the DTDC portal was on **nd June: "ADDRESS INCOMPLETE OR WRONG-CIR."
I have called DTDC support multiple times, and every time I was told that the issue had been escalated and I would receive the parcel in the next two days. Despite these assurances, the parcel has not been delivered.
Additionally, I have emailed DTDC more than ** times regarding this issue, attaching my Amazon and Flipkart invoices with the same address where I am successfully receiving my parcels.
Complaint Number: Ticket - ********
The delay in delivery has caused significant inconvenience and potential financial loss. I thought DTDC is a good courier company based on its reputation for reliable and timely service, but my experience has been quite the opposite.
I request immediate action to locate and deliver my parcel without further delay. Additionally, I expect a thorough explanation for this delay and the measures being taken to prevent such issues in the future.
Are you brand?
Are you Lawyer?
DTDC
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
Related Complaints
DTDC - Package has not delivered to receiver and has important documents Closed
Tracking no. U******** I have raised the complaint more than ** times. Mailed them multiple times and got no help from them only they are saying wait for ** hours. This is really very disappointed what if someone misuses my document who is goi...
Aug 08, 2024 by Shubham
DTDC - Package not delivered after 11 days also Closed
I had sent imported food items worth **** INR on *st of July from Chennai(TN) to Thrissur (Kerala). Expected delivery date was *th July. Till today (**th July) the delivery is not done. Raised * complaints since *th July and promised resolution...
Jul 11, 2024 by Sadiq Sanoof Ismail
DTDC - Courier not received almost 10 days Closed
DTDC consignment not received. Courier was initiated on Jul *nd. Complaints raised in customer care. No updates....
Jul 11, 2024 by Balaji R
DTDC - Refund not received Closed
Cancelled delivery but didn't issued refund for more than a month now....
Jul 11, 2024 by Cheshta Dixit