- Door Lock Delivered In Place of iPhone Open
On * May ****, I ordered a ** GB iPhone * from e-retailer paytm.com. I paid Rs **,*** upfront through my bank debit card. On ** May **** I received my order by courier. On opening the box, I found there was no phone inside, but parts of a door-lock assembly with screws. I took pictures of the contents and emailed them to paytm. I put in a formal request for them to take back the package and refund my money. Paytm customer care apologised for the incident and assured me a speedy resolution. They had me sign a disclaimer which I emailed them on ** May. After numerous calls and emails, paytm finally emailed me on ** May saying a full investigation, including pre-despatch x-rays, found that the correct product was delivered to me, hence they would not refund my money. When I asked if the package had been x-rayed at the Guwahati courier before delivery, they refused to share details. All further emails to the paytm.com grievance hierarchy were met with the exact same reply every time.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Hello Sir/Madam I sent money to my landlord of Rs ***** they charged *** service charges so the total was Rs *****. I done this payment through a credit card. The amount is deducted from my credit card but still not received in the landlord's...
Aug 30, 2022 by MAYUR PANDE
Sir,paytm wallet has deducted Rs**** and no order was placed on June *,****.now they say that you have paid this to a specific no.This is really a non responsible talk from Paytm.plz refund my money....
Jun 09, 2018 by Rajiv kumar
I am able to sell my digital gold Paytm not answers Regarding Bhushan **********...
May 09, 2018 by Bhushan Chaudhari
i have purchased samsung ***.* cm (**) *k (ultra hd) curved led tv **JS**** on ** Sep,**** **:** am and order id is **********. same day paytm cancelled my order and they said that we have initiated the refund but till yet refund is not credit...
Oct 10, 2017 by Rohan Phull
Air blue running shoes ...
Sep 26, 2017 by Anshul