Realme
- Display Complaint Closed
Nijin filed this complaint against Realme on Jul 04, 2023
Resolution Demanded:
I bought a new real me phone (Realme ** Pro plus *g)Image mobiles Nilambur.Now I am facing a issue that related to the display.Its kind of some dark violet colors are showing sometimes in the display especially when i am on a call and normal also.I bought this phone on ** th may ****.Then after the next few days i am facing this problem.I think it's some kind of software issue,so i updated the software * times.But it is still shows the same issue.After that i have submit the phone at the Realme Authorised Service centre (Manjeri - Malappuram - Kerala) on **th June ****,They Couldn't identify the problem also.So they say that the company says to software the phone and they done it.And i received my phone on **th and I think the problem is resolved at the time.But after two days ,on ** th June ****, iam facing the same problem.
It has been only ** days since I bought this phone.
I mailed the Realme service support regarding by this issue and I also send the proof of evidence regarding the complaint issue.But they are still sending mails with excuses.
And not solving the problem i am facing.
Is this is the way how treating a customer by a reputed company?
Are you brand?
Are you Lawyer?
Realme
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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