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Uber Cab - Digital payment failed due to net problem so we paide by cash

M K Sengupta filed complaint against Uber Cab on Feb 12, 2023

We booked an advanced uber on **/**/** at * pm from talpukur sbi to gurudwara guru ka bagh. Upon reaching our location we failed to pay online due to network problem. We paid *** rs by cash to the driver but after a few days we noticed in the app there is an unresolved payment of *** rs which we already paid. We booked from the phone number ********** by the name Bipasha and our OTP was ****. Why do we have to pay more??

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Uber Cab

39

Total Complaints

25

Total Resolved

64.10%

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