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Dhani loan - Dhanil loan normal closed loan account reflected as settled in my experian credit report

Joyce joseph filed complaint against Dhani loan on Apr 9, 2023

I had a personal loan account in dhani loan. But i have already closed with full payment and i got NOC letter also.
But when i check my experian credit report then i saw the dhani loan account reflected as written off and settled

Then i called to their nodal officer he checked and confirmed it was normal closure
As per their instructions i sent email to them
But after few day’s they are saying i want to pay again twenty four thousand something
It is cheating
So i want resolution
Kindly please help for me for the experian credit report correction,
Due to the dhani loan cheating i am facing very disappointed mentally and physically

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Dhani loan

9

Total Complaints

7

Total Resolved

77.78%

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