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Whatsapp - Delivery wrong product and not refund money

Anirudha das filed complaint against Whatsapp on Jan 19, 2021

I saw a iphone in olx after i was contact with her she share her mobile number to contact in whatsapp.She told all about the iphone and also tol* DAYS RETURN AND ** DAYS REPLACEMENT policy avilable then i ordered this phone but when i received this phone this is not iphone this is a fake chinese phone,after i immediately contact her but told me call tommorow,mam nhi ha aaj just this kind of word she said,that means she chetter.
Please help me...

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Whatsapp

10

Total Complaints

6

Total Resolved

60.00%

Consumer Satisfaction

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