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Swiggy.com - Delivery guy called me to pick parcel from far place

Racheet Mehta filed complaint against Swiggy.com on Apr 17, 2019

Order ID #***********
*) Food quantity was not adequate to add on items were not added in good quantity.
*) Cookie was very very soggy.
*)Delivery guy called me to pick the parcel from far place from my home instead of delivering it to my doorstep.
How dare did he do that? First of all, they take a huge delivery charge then call the customer to take it from another place. Then why are we giving the money? I want my money back in the original mode of payment in Amazon Pay.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Swiggy.com

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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