- Delay in cancellation Open
We have encountered conflicting information regarding the status of our product. Initially, a sales representative named Davinder Singh informed us of the cancellation of our product, promising a refund. However, subsequently, a mentor named Rashmi Pal contradicted this information, asserting that our product remained active. This inconsistency in communication has persisted over the past two months, causing considerable distress within our family. Furthermore, our family has experienced harassment, and undue pressure has been placed on my younger brother to attend classes against his wishes. Despite our repeated requests for product cancellation, the mentors have steadfastly refused. This protracted situation has taken a severe toll on my younger brother's mental health, leading to depression. Additionally, over the past three weeks, our family has endured discourteous and disrespectful phone calls from BYJU'S representatives, which have had a detrimental impact on our family's well-being. We earnestly seek a formal resolution to this matter and a comprehensive and accurate evaluation of our product's status. We anticipate a prompt and respectful response to address these concerns and safeguard the welfare of our family.
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Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
BYJU'S - Byjus cancellation Closed
Respected sir/ma'am My name is eswar sheshu botla. I've enrolled in byjus ias program on **-**-****. Due to medical and financial issues I've applied for cancellation on **-**-****. As per their policy there's a ** days return or cancella...
Sep 10, 2023 by Eswar
Sir/Madam, I have to inform you that I had registered for BYJU'S UPSC CSE **** coaching classes and paid Rs **** in advance for the same. But due to some medical emergency within a few days I requested *Mr. Pranesh Srivastava (**********...
Sep 06, 2023 by GEETIKA SRIVASTAVA
We took a Bujus learn station for our ** year old kid which we thought will be beneficial for our kid. But our kid got addicted to it, we emailed Byjus to return it they said there is a ** days trial period before which they can't return. Waiti...
Jul 13, 2023 by Vedant Singh
I took ByJU's course for my daughter for * years from ****, however this year they didn't send books even though multiple followups....
Jul 04, 2023 by Shanmukha Chintarao
They are forcing me for study in their app.They have given me ** worst books of math and science and the councellor told us that ** books worth rs**** but the actual price too lower than as the councellor said.I have lost *****rs in BYJU'S and ...
Dec 25, 2022 by Mohar Kumar Jha