Facebook Pixel Tracking

Google - Defective Product

Sambit Parida filed complaint against Google on Sep 21, 2021

I had bought Google pixel buds A from tatacliq. But i found the right bud was not working. Immediately i contacted tatacliq and asked them to replace/refund but they asked me the Job sheet from google . Then i contacted google and their technical support team assisted me with telephonic troubleshooting . After performing all the troubleshooting steps google confirmed me that it the issue could not be resolved and they also sent me a mail confirming this. This email is the required Job Sheet which tatacliq wanted. So i sent that jobsheet along with other details to tatacliq to process my refund. After that they rejected my refund request and said that since the product is under warranty the replacement will be done by google. Then i reached out to google and they asked me to provide the product Serial No and invoice . I sent that to google and after few days google replied me saying that tatacliq is not our authorised retailer so they cannot provide warranty and suggested to reach out to tatacliq for warranty claims. Now tatacliq is neither responding to my queries nor processing refund.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Google

31

Total Complaints

7

Total Resolved

22.58%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Rohit on Nov 2, 2022

Google – Account was disabled without any warning Closed

I was using my google account for my personal and work things. I bought *** GB of google drive and the next day they disabled my account. Everything is gone.. MY educational notes, my research, all my bank accounts...

Nishant Kumar Jain on Sep 23, 2022

Google – Google Ads Scamming People With Google business nameClosed

I have created a google business account and when I was fixing them , I received a update to promote my business via google ads, later i created a add, loaded **** INR and when i started ads i got a update that my a...

Pankaj kumar on Jan 20, 2021

Google – Personal information showing on GoogleClosed

As my personal information showing in Google when search either mobile number or email all details show

Keshav Malhotra on Sep 11, 2020

Google – Need Refund of mobile sent for repairClosed

I purchased google pixel * xl mobile on Feb, **** and in the month of june,**** i started experiencing issue with charging port. I explained the problem to google support and after implementing all the steps as per ...

Gulsen Ocal on Dec 28, 2018

Google – Google Play Developer Account Termination Closed

Our Google play developer account has been terminated to due to a prior violation of associated accounts. We have been publishing educational applications for years compliant with the Google Play developer policy. W...