Hero Electric Vehicles Private Limited
- Defective Bike sold by Hero Electric Pvt Ltd and not helping with refund Closed
Kishore Kumar Kasi filed this complaint against Hero Electric Vehicles Private Limited on Apr 21, 2023
Resolution Demanded:
Refund
Replaced
Damages
I would like to log a complaint against Hero Electric Vehicles Pvt Ltd as they have sold a manufacturing defective vehicle to me. I have been facing the vehicle stopping issue since *st day from the date of purchase. I have reported the issue to the Hero Electric service centre & Dealership team many times and requested for refund by taking the defective bike. But they have not fixed the issue. I have attached the related complaint details on this grievance attachments. Due to the manufacturing defect, the vehicle is not functioning as expected & it caused an accident to us on **th April ****.
I would like to escalate this to concerned department to take an action against the Hero Electric & Dealership team and I need my refund of the vehicle as I have submitted vehicle, related documents, keys & helmet to the K Motors Service Centre.
Thanks
Kishore Kumar Kasi
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Hero Electric Vehicles Private Limited
Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
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