Amazon
- Defective AC delivered denying return Open
SHUBHAM RAJ filed this complaint against Amazon on May 29, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
Voltas *.* ton * Star, Inverter Split AC (Copper, *-in-* Adjustable Mode, Anti-dust Filter, **** Model, ***V Vectra CAR, White) got delivered on *th May,****, and final and proper installation was done on **th May after chasing customer support a lot. But A.C stopped working on **th May after which I contacted the assigned technician they informed Amazon delivered defective product. Then I request for return of product from Amazon to which they raised the return request but have put lot of condition like I should get the product uninstalled from my end i.e from local vendor and that too make sure that no dent or damage happens to product. I skeptical that this is the strategy of Amazon to deny return by giving simple excuses. My request is simple that please get the product uninstalled from Amazon end itself so that I should not be held responsible for any further damages.
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Amazon
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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