Super daily - deduction of refund money and continuously canceling my order
Tanushri Dhumale filed complaint against Super daily on Apr 27, 2021
Hello, My name is Tanushri, I am leaving in Pune since the lockdown I am using super daily it was too good at first then it started taking money for delivery that was not the problem I started getting the super access to avoid delivery charges. I usually placed the order with a great no. of items I have my milk subscription since the last yr. From *th to *th march, I Placed huge order and on **th March, I received an incomplete order which was showing complete order delivered then after raising the issue the app gave me a refund for oranges but for black grape I have to chat daily on the support chat and finally on **th March I got my refund and guess what on the next day it got expired in a very weird manner like * rup then * rup then ** rup without giving any notification I mean how cheap i again start chatting with the support person and every other day i had to explain same problem to new one , i litrally gave up they keep saying me that the money was supposed to deduct on its day of expiry but i kept telling them that I didn't get any notification or reminder which I used to get. One of them told me that it was because of some technical issue I literally gave up and stop ordering from the site in large quantity. and now as I have tested positive I had to order a few things which were continuously getting canceled on the day before of dileveruy. for the first time I thought due to this lockdown it might not be available but when I checked on an app that item was available ok and today it was for almost *th time my order got canceled and I checked on an app that the item is available..... I seriously don't know if they have any grudge on me or what...I know silly but I am just waiting to get tested negative and to end my milk subscription I am so deleting this app. it sucks and frustrating. deduction of refunded money and continuously canceling my order
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