Idea Cellular Limited
- Deactivated my idea prepaid number Closed
CH.SUHDAKAR filed this complaint against Idea Cellular Limited on Mar 18, 2019
The idea cellular which now Vodafone Idea has deactivated my mobile number and sim card without any message, notice or call. I call up *** from my wife mobile number and they said because I didn't recharge my idea number from the past ** days. So they have deactivated my sim card on **th March ****. The idea has not given me ** days grace time also. I was unaware about this ** days rule, the Vodafone idea didn't inform about total deactivation of my sim and mobile number. I came to know about this deactivation when I called up *** from my wife mobile. I had also sent email to Vodafone idea customer care but of no use since my idea number was deactivated on **/**/****. I think I am still in the grace period of ** days. The Vodafone idea cellular should have informed me about the total deactivation of my sim card at least ** hours in advance. Kindly request the Vodafone idea to activate my sim card immediately without any delay.
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Resolution Demanded:
Replace / Fix problem
Idea Cellular Limited
Resolved
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