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Awabox - Damaged product received and not getting refund

Bhumika filed complaint against Awabox on Jul 29, 2020

I have received damaged product and placed return request immediately the same day but no one came to received it back. Now firstcry ask me to self return it and giving me rs *** for shipping.
But no courier is ready to deliver it from Delhi to Mumbai in rs *** (warehouse is in mumbai).
So my money got stuck and no one is helping in this case.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Awabox

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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