- Damaged product delivered Open
I recently ordered a Game of Thrones Bookset from BoookD India and received it on ** Aug. However, the product was damaged. The boxset was torn and scuffed from *-* sides. As per their return & refund policy, I notified them of the severe damages by sending pics on WhatsApp immediately when it was delivered. They read my messages but never replied. I also messaged them on their Instagram page (https://instagram.com/boookd.india/) and emailed them with the pics and description but to no avail. They never even answered my calls. And have been ignoring my WhatsApp messages too.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."