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Rentomojo

 - Customer support Open

Praneeth filed this complaint against Rentomojo on Sep 30, 2021

Induction cooktop was not working..raised a complaint on **th sep ****..not even a single person,technician called and enquired on that issue(company rule suggest that it will make a call to customer asap)..till **th sep i didnt received a single call from technician or any rentomojo executive..and moreover without even calling/notifying they only fixed a date if replacement on *rd nov...its been **days(for their delay in solving)without induction cooktop and *we are going out for food* in these corona days...otherwise we would have cooked in home only...this resulted in experiencing cold,headache,fever symptoms...and we also lose our savings for hospitals..

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Rentomojo

17 Total Complaints
9 Total
Resolved
52.94% Consumer Satisfaction

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Related Complaints

Rentomojo - Attachment not done Closed

I ordered cross trainer on ** dec and attachment is not done yet I have been asking customer care since * days continuously for the service till I am on the same page no resolution So I decided to cancel the subscription not they are asking...

Dec 08, 2022 by Poonam Chothani

Rentomojo - Refund Issue Closed

I’ve not received my refund & when I checked with the customer service after * days they processed it to thier own e-wallet. They don’t allow to place a new order & don’t want to process refund as well. On top of it the live agents on cha...

Dec 06, 2022 by Atul Sethia

Rentomojo - DENIED TO DELIVER THE ORDER Closed

I have ordered * essential from renomojo, they have taken the deposit & rent for the same, they were supposed to deliver my order on **th may ** pm, As shown by there app & mail. I only called the deliver guy to take the status at * pm as i was...

May 30, 2022 by Pooja Thakur

Rentomojo - Faulty product delivered and denied replacement Closed

We had ordered * products from Rentomojo, a single dor fridge, a water purifier and a top load washing machine. The products were all delivered on different dates and that was fine, but the fridge that was delivered was faulty. It had no legs a...

Feb 28, 2022 by Saimantick Bhadra

Rentomojo - Refund not issued Closed

I had been renting from Rentomojo for the past years and cancelled my subscription due to a move. All the furniture and appliances were picked up on June **th. I have sent multiple emails and calls and there is no update on when the refund of m...

Jul 09, 2021 by Preksha Raheja

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