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Drwheelz Auto Service Private Limited

 - Customer service negligence Open

Jayaprakash narayana N filed this complaint against Drwheelz Auto Service Private Limited on May 09, 2022

I purchased Nissan Sunny petrol car from JP Nagar showroom together with one year warranty by Drwheelz Auto Service Private Limited. The warranty got started from *th Feb ****.

Last Saturday on *th May **** I was traveling from Bangalore to Chittoor. Suddenly after *** kms my car had trouble in the highway so I called for the road side assistance from Drwheelz Auto Service Private Limited on its support number ********** but nobody responded on that number. So, I was very disappointed and my kids and family were disappointed and struggled on road. I took a cab for family and we went off and left the car on the highway near Chittoor. So I want to take strict action against Drwheelz Auto Service as they have very poor service and they have customer service negligence.

I have enquired about the car repair from Nissan service center in Bangalore and they have quoted approx Rs.***,*** for the repairs. Hence I want Drwheelz to reimburse Rs.***,*** to me for repairs and want to file a case against them.

This consumer complaint was filed by recording Voice (Speech) through Voxya Mobile App. This is a transcribed text.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Drwheelz Auto Service Private Limited

2 Total Complaints
0 Total
Resolved
0% Consumer Satisfaction

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Related Complaints

Drwheelz Auto Service Private Limited - Organization Didn t accept to claim warranty and Car has been certified fit without proper checks Open

I have purchased a pre-owned in February **** car from carslive located in JP nagar *th phase, the pre-owned car was certified and has been given a warranty on engine clutch and gearbox for a period of * year or **,*** km from Dr. Wheelz after ...

Sep 15, 2021 by Aravind Poojari

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