Yatra Com
- Credit Shell amount not available for further booking Closed
Amit Maheshwari filed this complaint against Yatra Com on May 29, 2020
Booked flight tickets from Jaipur to Bangalore against PNR number: ZNB*YA, which got cancelled on **st March by airline due to nationwide lock down. Airline had refunded the money to Yatra.com and I could see the credit shell amount on the Manage Booking page on the Yatra.com portal.
when i try to book tickets by clicking on "Book Using Airline Credit" button, got following message "Your booking is not eligible for cancellation as you have already utilized the Airline PNR(s)."
I emailed to yatra support team on **th May ****, but they didn't reply till now, so lodging a complaint here for the issue. I need my money back immediately, so that I will book the flight tickets.
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Resolution Demanded:
Refund / Credit for purchase
Yatra Com
Resolved
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"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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