Jaldifatafat - Consignment not delivered for a prepaid order

Soumya Kanti Dhara filed complaint against Jaldifatafat on Jun 29, 2020

I have ordered a Mobile phone battery at Jaldifatafat on *th May, **** and since there were no option for Cash on Delivery, I had place the order on pre-paid basis. Due to lockdown I have considered the delay in delivery due Government restrictions. With repeated mailing at care@jaldifatafat.com, I got a reply that there operations have been restored since *th of June ****. One day after several attempts at the phone no ********** I can able to contact their customer care executive regarding the delivery status of my order which will be on or before **th of June. On **th of June when I tried to call them, no calls can be made at the aforesaid number. The relevant evidence in support has been attached.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Jaldifatafat

Total Complaints

Total Resolved

41.67%

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