Cleartrip
- Complaint Against Cleartrip Payment Debited but Booking Incomplete Closed
Ajay Masih filed this complaint against Cleartrip on Nov 27, 2024
Resolution Demanded:
Refund
Replaced
Dear Voxya Team,
I am raising a complaint against Cleartrip regarding an unresolved payment issue.
On November **, ****, I attempted to book a trip on their platform. The payment of ₹**,*** was successfully debited from my HDFC Bank account via Google Pay (UPI Transaction ID: ************, RRN: ************). However, the booking process remained incomplete, and I did not receive any confirmation.
I have reached out to Cleartrip multiple times via email, providing the necessary details, including:
Case ID: ********
Trip ID: ************
Name: Ajay Masih
Email: jassamangian@gmail.com
Phone: +** **********
Transaction Date: November **, ****
Payment Method: Google Pay
Amount: ₹**,***
Despite my efforts, Cleartrip has not resolved the issue by either confirming the booking or processing a refund. I have also attached a copy of my bank statement to help trace the transaction.
I kindly request Voxya’s support to help resolve this matter and get a refund or confirmation of the booking.
Best regards,
Ajay Masih
+** **********
jassamangian@gmail.com
Are you brand?
Are you Lawyer?
Cleartrip
OYO
"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."
Mahesh K
Related Complaints
Cleartrip - Cleartrip online hotel bookings by agent means online job Closed
They have told a about virtual hotel booking you will get some commission in between they said you need to add more money to get like that it went on...
Jan 18, 2024 by Sharada
Cleartrip - Cleartrip showed incorrect baggage allowance information Closed
We were shown baggage allowance of ** kg per person for a fitsair flight while booking on cleartrip. However, at the checkin counter, fitsair made us pay for the entire baggage saying that the ticket we purchased has * allowance. We showed mult...
Dec 29, 2023 by Ramya K
Cleartrip - Not refunding my amount which the airline has refunded Closed
As per the airlines spicejet its been clearly mentioned if I cancel my flight within ** hours of booking, I am eligible for full refund and after speaking with the airline and agency I have cancelled my flight. Now the cleartrip team mention...
Nov 07, 2023 by Pratichi M
Cleartrip - Ticket cancelation refund Closed
I booked a round trip flight of Air asia. Due to some medical emergency i had to cancel the ticket before * days. I booked through clear trip. And when i canceled the ticket i got message from Air india that the have refunded the amount to agen...
Sep 07, 2023 by Rajeev Krishna M R
Cleartrip - Not getting refund after commitment from their official email id Closed
I have booked ticket from cleartrip for * person some reason i have cancelled * ticket but from cleartrip end they cancelled whole ticket for all * person. Now they accept mistake also and they send me email about full refund of person whose t...
Aug 11, 2023 by ashish joshi