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Club Resorto Hospitality Ltd

 - Company not refunding my membership fee Open

Shijo Joy filed this complaint against Club Resorto Hospitality Ltd on May 11, 2023

I had opted for the package with Club Resorto. During the sales meeting the agent mentioned that they would be prompt in providing airfares at discounted rates as well. On May *st I requested for a couple of flight tickets and they responded back with a standard template asking even for hotel information. I responded stating that I want only the flight tickets and called their customer care multiple times. They didn't respond to my mail during this entire time period and finally after a week they sent an email because of my continuous calls to them. Looking at the turnaround time and bad service, I called the relationship manager and told him about the issue. He told me that he cannot provide me a refund due to this issue and spoke very rudely. I am filing this complaint to get a refund and also to ensure that noone else is hassled by such a bad company

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Resolution Demanded:
Refund / Credit for purchase
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Club Resorto Hospitality Ltd

4 Total Complaints
3 Total
Resolved
75.00% Consumer Satisfaction

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Related Complaints

Club Resorto Hospitality Ltd - Not Delivering What They Committed Closed

I purchased membership on **th March ****. I paid INR **,***/- for membership and now need to pay INR ****/- also every year. They committed to provide any of the hotel or resort only other than TAJ group but now when we are requesting a bookin...

Apr 19, 2023 by Abhishek Sharma

Club Resorto Hospitality Ltd - Cancel my EMI Closed

On March **, **** i got a call from Club resorto for a free Coupon and they asked me to come to a hotel to collect it, upon arrival they made me to buy their vacation Plan, later i saw their reviews and found it not legit, when i ask for cancel...

Mar 14, 2023 by Abishek R

Club Resorto Hospitality Ltd - Club Resorto Membership is Fraud or Genuine Closed

Hi, a day before yesterday i.e.**.**.**** at night i took a membership from Club Resorto at Ankleshwar mastiff Hotel where thay have invited us through call. i paid **,*** Rupees for * year of membership but yesterday when i checked reviews on...

Feb 28, 2023 by Looqman Lakdawala

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