Lenovo
- Coil Whine Lenovo X1 Carbon Closed
Alex Horn filed this complaint against Lenovo on Jul 28, 2018
Resolution Demanded:
Refund
Shortly after buying a ThinkPad X* Carbon in September **** from Lenovo's official website, I encountered hardware-related problems, ultimately coil whine issues.
Even though it was supposed to be brand new, the machine had to be shipped * times to the depot. I barely could use the machine, most of the time (over * months) was spent in depots and repair.
In the last round of repairs, it took * months from sending the machine in for repairs to receiving it back. At one point the machine was sent back to me in an unrepaired state, wasting several weeks. This process involved spending hours on the phone, leaving voice messages with the NA case manager without a reply, and dead silence for over * weeks.
Are you brand?
Are you Lawyer?
Lenovo
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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