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RKSV SECURITIES INDIA PVT LTD - CKYC number not updated on Upstox

Harshit Sortee filed complaint against RKSV SECURITIES INDIA PVT LTD on Feb 11, 2022

I had sent hard copy of CKYC form to RKSV Securities India Pvt Ltd (Upstox) for updation of my CKYC upon their request but even after * days of receiving my form at their end, my CKYC is not updated nor I have received any acknowledgement regarding the receipt of my CKYC form.

I am attaching herewith the message from the courier team (speedpost) regarding the delivery of courier on * February ****.

I have also raised several tickets with Upstox for the resolution of the same vide ticket IDs:
*******, *******, *******, *******, *******, *******.
None of my tickets have been acted upon and they are ignoring me every time I call them.
Upstox Support number: +*************

Moreover, the generation of CKYC number is very important for me as I want to open a new account with Niyo SBM on a urgent basis and they need CKYC number for opening of account.

I thereby request you to please resolve my issue at the earliest


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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

RKSV SECURITIES INDIA PVT LTD

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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