- Cheating customers with bill calculation total ^Open

Ravi Vasamsetty filed this complaint against Freshmenu.com on May 26, 2019

This is with regards to FreshMenu food chain Billing pattern and their new way of misleading and cheating their customers.
*) Jumbo Dum Chicken Biryani - Quantity- *
*) Samak Al Faham - Quantity - *
Item Price: ***/-
Coupon code applied: -**/-
Packing charges +**
GST (*.**%): +**.**
CGST (*.**%): **.**
SGST (*.**%): **:**
Actual Total =***.**
Total Applied by Fresh Menu= ***.**
When I started observing my previous food bills. I realised each time Fresh Menu either charged extra or rounded off the figure. They made their billing pattern in such a manner that when each time an order is placed, they are bound to round off the bill and make an extra penny on each bill. Atrocious that’s a smart gimmick on their part and outright cheating for the customer. The response is never given unless questioned on Public Forums - Twitter or FaceBook
Each time I question, to hush up they either give a **/- or **/- or **/- to close the issue.

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