SIT Holidays Pvt Ltd Delhi
- Cheating by Travel Agency SIT Holidays Pvt Ltd Open
Susheel Mittal filed this complaint against SIT Holidays Pvt Ltd Delhi on Mar 06, 2020
Resolution Demanded:
Damages
I hired a package for travel to Kerala and Rameshwaram from M/s SIT Holidays, Pvt Ltd, New Delhi for * days at a total package cost of Rs *****/- which we agreed and paid the amount as per their terms of advance of Rs **,*** and then Rs **,***/- before the start of journey and later Rs **,***/- on return.
The package included one night stay at Hotel VINAYAGA in Rameshwaram on the night of **-**-** (see attached itinerary provided by the SIT Holidays) to us through email as Hotel vouchers. When we reached Vinayaga Hotel in Rameshwaram on **th December, there was NO BOOKING in the hotel VINAYAGA, neither we were accommodated by the hotel on our repeated requests. We were stranded on the road and did not know any hotel.
We had to find a hotel by spending lot of time and exertion in the rush and holiday season. We hired Hotel Rameshwaram Grand at a price of Rs ****/- per night in cash.
Our whole day in Rameshwaram was wasted and got tired and could not visit many of our destinations in Rameshwaram. When we contacted Mr Raghav of SIT Holidays, he said he will transfer the Hotel Charges immediately on your return.
After coming back we were told by Mr Raghav that I can refund any amount to you. When I asked him about his promise and reputation of your company, he said we don't bother.
I am compelled to file a case here to claim Rs *****/- as damages for waste of my time and embarrassment to me with my family. Keeping in my status and age, it was an unprecedented bad experience of travel agency. All documents are available with me to support my case.
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SIT Holidays Pvt Ltd Delhi
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