- Cheated us with fake promises ^Open

Megha filed this complaint against Byjus Ed-tech Company on Aug 02, 2022

Hello sir. Hamne apni daughter k liye aakash byjus ka course liya tha for **th science (neet) in this may ****. To may **** . Jab hamne liya tab hamne counselor ko bola ki hamko evening ki * o clock ki hindi English batch chahiye to usne bhi agree kiya means ha bola or bola ki aapko har week test milega and mentor pura dhyan dege aap k child par . And we totally blind trust on that person and byju's. But jab *th June **** ko first evening batch * o'clock ki start hui tab hame pata chala ki vo sirf English batch hi he .hamne usi samay apne counselor ko call kiya or bataya to unhone bola ki don't worry kuch misunderstanding hui he * o'clock ki hindi English batch hi he .fir dusre din hamne uski mentor uzma beg se bat ki to vo yahi cheese boli . Roz hum unko call karte to vo batati bas * days me ho jayega fir **th June **** ko usne bataya ki abhi to * o clock ki hindi English evening batch possible nahi he it's only English batch. So hamne usko mail kiya ki plz aap hamra subscription canceled kardo to na usne kabhi reply kiya na koi bhi mail ka reply na call kiya . Me roz unke costumer care me call karti hu ki meri beta ki study totally disturb ho gai he bo stress me aa gai he jo evening ki English batch k teacher he usne bhi bol diya ki ye English batch he to vo hindi me kuch bhi explains nahi karege. Sir plz

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