Lenskart
- Charging over and above the membership fees Closed
SHIVAM BANSAL filed this complaint against Lenskart on Dec 16, 2021
Resolution Demanded:
Apology
Damages
I purchased Lenskart Pro membership which includes First Pair Free along with Anti Glare Lenses as promised by them. But when we try to add anti glare lenses to the Pair, it asks **/- extra over and above the membership fees. When contacted customer care, they said that this is the tax that they are collecting, But it is to be noticed that it is nowhere mentioned that it is the tax which is being collected, it clearly states that it is price for lens package.
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"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."
Monika P
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