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Kotak Mahindra Bank Credit card - Charges on Credit card

Dhananjay Singh filed complaint against Kotak Mahindra Bank Credit card on Jun 1, 2023

I have received a call for credit card in march which was free of cost and no annual fees will be charged by bank said by kotak customer executive and I have the call recording for the same.
But after * month kotak is charging me a annual fees which is unethical.

My request is to reverse the annual fees charge.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Kotak Mahindra Bank Credit card

10

Total Complaints

6

Total Resolved

60.00%

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