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Aparna Gupta filed complaint against Cox & Kings on Jun 4, 2019
We have booked a honeymoon package "marvels of Europe" through Cox & kings. They had an offer on the Hdfc card i.e. **% cashback if I pay **, *** through Hdfc card. I have done a transaction of Rs. **, ***/- through my Hdfc card on **/**/**** and as per terms and conditions the cashback would reflect in my account after ** days.
The due date has crossed and I have not received the cashback of Rs ****/- yet. My booking id is - *******.
Offer details on the Hdfc website:
https://www.hdfcbank.com/htdocs/common/festive-offers/offer-cox-and-kings.html
I have raised this request with the Hdfc bank also but the bank told that the merchant has not listed my Hdfc credit card for cashback. I have attached email as received from the bank.
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