- Cashback not received Open
Purchased a pair of glasses from Coolwinks during the summer sale ***% cashback offer which was stated that it will be credited post ** days of delivery. I haven't applied any promo code or Coolcash which makes me eligible for the cashback as conveyed by the customer care helpline desk as well as email@example.com. I haven't received any cashback post ** days or extended time period even though I repeatedly inquired about it. The customer care has a long waiting period and doesn't pick up even after continuous trying and rarely when they pick up they extend the time of redressal of complaint. There has been no resolution so far and have given me immense mental stress and torture and also the financial difficulty for not getting back the amount at the right time.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
I bought two sunglasses from coolwinks during summer sale which offers *** %cashback but with condition that "no two offers can be clubbed together". I was not sure if i was eligible for cashback so i confirmed from their customer care about my...
Jul 13, 2019 by Tushar Jaiswal
I have ordered Frame with lens which costed me around Rs****. It got delivered on **th May '**. According to the Offer I need to get a cashback of Rs****. Terms says one should not apply any offer so I didnt. Now they say that as the FRAME...
Jun 07, 2019 by Rohith
My coolwinks order no. is CW*************. Money back not receive till date. I am trying to call on coolwinks care no. but unable to connect and no positive response from coolwinks. Please do something. I want my money back....
Jun 04, 2019 by Manoj kumar
I ordered spectacles worh Rs **** from coolwinks.com and it was written that ***% cashback will be giveb..when i enquired about it they told that there is no cashback you can order other product of same amount nor this product will be returned ...
Sep 08, 2019 by Shivam Sharma
I have tried multiple times to schedule pick up for my eyewares, as it is of inadequate quality. But, I haven't received any call from courier companies to receive the package. It has been more then two months now. I have tried reaching them o...
Jul 03, 2019 by Ravi Choudhary