- Cashback not received Open
Purchased a pair of glasses from Coolwinks during the summer sale ***% cashback offer which was stated that it will be credited post ** days of delivery. I haven't applied any promo code or Coolcash which makes me eligible for the cashback as conveyed by the customer care helpline desk as well as firstname.lastname@example.org. I haven't received any cashback post ** days or extended time period even though I repeatedly inquired about it. The customer care has a long waiting period and doesn't pick up even after continuous trying and rarely when they pick up they extend the time of redressal of complaint. There has been no resolution so far and have given me immense mental stress and torture and also the financial difficulty for not getting back the amount at the right time.
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"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
I bought two sunglasses from coolwinks during summer sale which offers *** %cashback but with condition that "no two offers can be clubbed together". I was not sure if i was eligible for cashback so i confirmed from their customer care about my...
Jul 13, 2019 by Tushar Jaiswal
I have ordered Frame with lens which costed me around Rs****. It got delivered on **th May '**. According to the Offer I need to get a cashback of Rs****. Terms says one should not apply any offer so I didnt. Now they say that as the FRAME...
Jun 07, 2019 by Rohith
My coolwinks order no. is CW*************. Money back not receive till date. I am trying to call on coolwinks care no. but unable to connect and no positive response from coolwinks. Please do something. I want my money back....
Jun 04, 2019 by Manoj kumar
I have tried multiple times to schedule pick up for my eyewares, as it is of inadequate quality. But, I haven't received any call from courier companies to receive the package. It has been more then two months now. I have tried reaching them o...
Jul 03, 2019 by Ravi Choudhary
I am making this complaint regarding a massive fraud by coolwinks.com denying refund against ***% money back offer. I had purchased some goggles, each having a worth between **** and **** from coolwinks.com through online shopping. I made all t...
Jul 02, 2019 by SANDEEP SAHU